Update 2024.10.23

1. Mode of Transport

We offer a variety of shipping methods including, but not limited to, courier and postal parcel. Depending on the mode of transport and destination you choose, transport costs may vary.

2. Shipping Charges

The shipping charges are based on the weight, size and destination of the item. Shipping charges are calculated based on the weight and size of the item and the area to which it is being shipped. The exact cost will be shown on the checkout page. To thank you for your support, we offer the following free shipping policy:

Free shipping for purchases over US$60 in the US, Australia, New Zealand and Canada, Not applicable to some areas.
Free shipping for purchases over US$35 in Asia, Not applicable to some areas. 

3. Shipping time

Under normal circumstances, we will process your order within 48 hours of receipt. Shipping time depends on the shipping method and destination, usually 10-15 working days.

4. Shipping Tracks

You can check the shipping status of your parcel on the relevant courier website through the shipping track number you received by email.

5. Shipping Restrictions

Some regions may not be able to provide delivery service due to logistic restrictions, which will be shown on the product page or in the shopping cart.

6. Shipping Insurance

In order to protect the safety of your goods, we provide shipping insurance for all goods. If an item is damaged during shipping, you can contact us within 24 hours of receiving the item to file a claim. Please refer to Refund and Return Policy.

7.Customs regulations

We will follow the customs clearance process according to the policies of the customer’s country

• We will provide complete customs declaration documents when the goods arrive at customs.
• If additional documents are required, we will notify the buyer immediately.
• The buyer needs to provide the required information within 3 working days after receiving the notification.

8.Tariff and tax information

• Import duties and taxes are the recipient’s responsibility.
• The actual amount is calculated according to the regulations of the local customs office.
• Certain goods may require additional permits.

9. Policy updates

This policy will be adjusted according to actual circumstances, and all updates will be announced on the website. The latest policy is subject to the website announcement.